COVID-19 Shifts Telehealth Perception for People with Chronic Conditions
The coronavirus pandemic has completely transformed everyday routines worldwide, forcing people to quickly adapt to new, and often confusing, aspects of life. Fortunately, technology has played a sizable role in helping people to maintain as close to a sense of normalcy as possible.
Telehealth, or video chats with healthcare professionals, have been specifically helpful in ensuring that people have a safe, efficient way to connect with their HCPs while receiving the information and support they need. In fact, 48% of respondents, in a Health Union survey of 2,214 people living with chronic health concerns, said they either had or plan to have a telehealth appointment since the start of the coronavirus pandemic. This survey, which was fielded April 14-17, was the second of a series of “snapshots in time” that track the perspectives and health behaviors of people with chronic conditions throughout the pandemic.
That 48% is a notable increase – more than double – from the 23% of respondents from Health Union’s first COVID-19 survey (fielded in March) who said they either had or planned to have a telehealth appointment.