Make the most of each sales call
Your customer-facing staff continually gets told about the needs and wants of your customers. Are you learning what they are learning?
Customer-facing staff learn a huge amount about healthcare professionals at every interaction. They see what information was interesting (and what was ignored). They get an indication of what will be useful to discuss next time. And they continually learn more about physicians own challenges when treating a particular condition.
In this article you will find:
-The way technology can help you to obtain rep’s information.
-How digital content affects this process.