patient experience

Patients

Tips to strengthen clinical trials by improving the patient ...

From consumer products to clinical trials, anything that is designed without input from its intended recipients will likely feel disconnected from their needs.

Patients

Healthcare: Raising the standards of customer experience thr...

Identifying the difference between customer and patient experiences in healthcare and why they shouldn’t be confused is integral to organisations delivering their services to people.

Patients

Building the patient experience into observational studies p...

The pharmaceutical industry is facing growing pressure to make drug development more patient-focused.

Patients

Employee experience and patient experience

Employee experience in healthcare: The importance of EX for ...

Miika Mäkitalo, CEO of HappyOrNot, sheds light on the crucial connection between patient experience (PX) and employee experience (EX), highlighting the indispensable role of healthcare staf

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