Social software – Reconstructing the market boundaries of pharmaceutical sales
As social media flourishes and new technologies emerge to support the trend, Danny Lieberman challenges pharma to take a fresh look at the sales approach and embrace these new media to better engage with customers. Pharmaceuticals and Kirby vacuums: The last bastions of door-to-door sales? A medical representative operates in the center of a “cluster” of doctors that they personally know and meet with face-to-face…